Date: 09/10/2024

Dear fans and users,

We regret to inform you that, to provide a wider range of products and greater services to all fans of the POCO brand, we have decided to:

1. Relocate the product pages, shopping experience, personal centre, customer service, after-sales service, and other products and services currently offered

   Through:

   • All websites under the www.po.co/uk/ domain and the POCO Store app

     (hereinafter known severally as "the POCO Site" and jointly as "the POCO Sites")

   To:

   • Websites under the www.mi.com/uk/ domain and the Mi Store app

     (hereinafter known severally as "the mi.com Site" and jointly as "the mi.com Sites".) , subject to the exceptions stated below.

2. Close all POCO Sites on 31 December 2024.

The POCO Sites serving the UK will have their products and services relocated to the mi.com Sites serving the UK.

To achieve the aforementioned objectives, we have decided to take the following steps:

1. As outlined in Point 1 above, we are relocating all product pages from the POCO Sites to the mi.com Sites. This will allow you to continue shopping for POCO products on the mi.com Sites.
2. We will terminate all sales through the POCO Sites on 21 October 2024 and remove all options to place purchase orders thereon.

3. We will void all current coupons in your POCO Sites personal center (if any) on 21 October 2024, shortly after sales are terminated. These will be reissued to your mi.com Sites personal center by 12 December 2024. The reissued coupons will, respectively:

   • be of the same value;
   • apply to the same scope of products and services;
   • be valid for the same periods of time (that is, the 52 days between the termination of sales and the reissuance of coupons will be included in the validity of the reissued coupons);

   be issued after all sales are terminated;

4. As for your POCO Points, we will:

   • terminate all means of earning and spending POCO Points on 12 October 2024, shortly after all sales are terminated;
   • void all current POCO Points in your POCO Sites personal center (if any) on 12 October 2024, shortly after sales are terminated. The same amount of Points will be reissued to your mi.com Sites personal center by 12 December 2024. We will also transfer your POCO Points earning records to your mi.com Sites personal center;

   • The reissued Points will be:

     ▪ valid for the same periods of time as those points which they replace when the sales are terminated (that is, the 52 days between the termination of sales and the reissuance of points will be included in the validity period of the reissued points), and;

     ▪ subject to the T&Cs on Mi Points https://www.mi.com/uk/support/terms/mi-points/

5. After (1) all sales on the POCO Sites have been terminated, and (2) all applicable return periods have passed, we will relocate your purchase orders placed on the POCO Sites (if any) to the mi.com Sites by 12 December 2024.
6. After all sales on the POCO Sites have been terminated, we will relocate all your reviews of products purchased on the POCO Sites (if any) to the respective product pages on the mi.com Sites (these will also be available in your mi.com Sites personal center) by 12 December 2024.

For your convenience, any current mailing addresses, return orders and after-sales support orders in your POCO Sites personal center will be relocated to your mi.com Sites personal center.

The products that you purchased through the POCO Sites will continue to be covered by Xiaomi's customer and after-sales services. Please visit:

1. https://www.mi.com/uk/support/ for more information on customer or after-sales services or to apply for these services.
2. https://www.mi.com/uk/support/warranty/ for more information on our warranty service or to apply for this service.

After the closure of the POCO Sites:

1. If you visit a website under the domain of www.po.co/uk/ through, including but not limited to, your browser's address bar, a bookmarked URL or a QR code on our packaging, you will be redirected to a mi.com Site that serves the UK.
2. If you visit the POCO Store app, it will be closed.

While we will retain your personal data for a period of time after the closure in accordance with all applicable laws, for your convenience, we recommend that you keep your own records of your POCO Sites history, as necessary. You can obtain copies of personal data collected and generated on the POCO Sites by following the steps below:

1. Log in to your Xiaomi Account.
2. Go to "Privacy" > "Manage your data".
3. Select the download button next to "Mi Store (International)" to download personal data that was collected and generated on the POCO Sites and the mi.com Sites.

All your rights as a consumer (including but not limited to warranty rights) will be fully upheld in accordance with applicable laws. We remain committed to making hardcore technology accessible to everyone worldwide. We hope to see you on mi.com and on the Mi Store app.